Unified Communications

unifedIP networking technologies are the foundation of all future communications technologies. Without a strong background in IP and communications protocols, management of these environments will be challenging and largely ineffective. We provide fully-managed Unified Communications services through a comprehensive suite of secured IP solutions including data, telephony, and conferencing, integrated with the client’s business applications

ESIMS GLOBAL Unified Communications services provide the design, deployment, management and monitoring services necessary to prepare your network to handle voice, data, and video over one high-speed platform, helping to enhance efficiency and business value.

Enterprise Voice & Video Architecture


ESIMS GLOBAL designs solutions with a holistic mindset, crossing traditional boundaries and eliminating the silos between business and technology or applications and networking. The engineers design service-oriented solutions to complex technology problems that enable interoperability for real time, event driven, and multi-modal device agnostic communications

We will provide the design, implementation and support of Voice & Video networks. The Voice teams provide design and technical accuracy for converged voice, video and data solutions across all major technology vendors viz. Cisco, Avaya, Microsoft etc… We specialize in creating integrated solutions designs and integration on converged technologies for mid to large enterprises
Consulting and planning services designed to align IP telephony strategies with business objectives
Architecture and Solutions Design for IP Telephony and full Unified Communications deployments
Network integration services for preparing networks for Voice & Video networks
Deployment services for integrating IP telephony into a production environment and optimizing the performance, availability and reliability of your IP telephony network

SIP Services:



We focus on high availability network solutions and applications – with emphasis in VoIP Telecommunications utilizing SIP core fabric for the Financial and Enterprise communities – to support VoIP initiatives and provide implementation of SIP security and fraud detection.

We have Certified Engineers in Sonus, Acme Packet/Oracle, Cisco, Microsoft, Avaya UC internetworking platforms, and more.


Some of our services offerings for SIP include:

  • Remote execution and remote “smart hands” support
  • Application Integration
  • Integration of CRM with UC platform for Click to Conference, Click to Call,  and Voicemail/Voice Blast applications.
  • Event to Conference
  • Custom UC applications development
  • Network Assessment and Telecom Optimization (NATO)
  • Network performance tooling and testing

IP telephony Management Services


ESIMS GLOBAL provides a comprehensive suite of IP telephony managed services specially tailored around Cisco and Microsoft based IP telephony solutions. The services have been specifically designed to help companies maintain large and complex IP environments. The Managed services help simplifying the monitoring, management and maintenance of your IP telephony infrastructure, and reducing management costs

Management of IP applications/services (e.g. Extension Mobility, Auto Attendant etc..)

  • Monitoring & Management of Voice Gateways and endpoints (phones, soft phones, etc.)
  • Operate the system on a 24×7 basis and be available for on-call or on-site assistance 24×7.
  • Proactively monitor system alarms and performance metrics.
  • Perform administration, including logical & physical moves, adds, changes and other updates to the
  • Licensed Software configuration Perform system backup and restore, including creating local system backups of the Licensed
  • Software on various media as required.